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Terms of Business

Talent Core Ltd · Last updated: [Date of Publication]

1. About These Terms

These are the standard Terms of Business ("Terms") of Talent Core Ltd, a company registered in England and Wales under company number 16748421.

These Terms apply whenever a business ("Client", "you") engages us to provide permanent recruitment, contract/interim staffing, or consulting and software-solutions services. By instructing us to work on a vacancy or engagement, submitting a role to us, or accepting an introduced Candidate for interview, you accept these Terms.

Where we act as an Employment Agency (introducing candidates for direct, permanent employment by you) or an Employment Business (supplying temporary or interim workers), we operate in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

2. Definitions

Candidate
Any individual introduced or supplied by Talent Core in connection with a Vacancy or Assignment
Vacancy
A permanent role you've instructed us to recruit for
Assignment
A period of work by a temporary or interim worker supplied by Talent Core to you
Introduction
Our submission of a Candidate's details to you, by email or other written, timestamped means
Engagement
You employing, engaging, or contracting with an Introduced Candidate directly, or via any other party, following an Introduction
Commencement Date
An Introduced Candidate's confirmed first day of work with you
Fee
The amount payable to Talent Core under Section 3 or Section 4, exclusive of VAT

3. Permanent Recruitment

3.1 Fee. Our fee for a permanent placement is 20% of the Candidate's first-year gross basic salary (rising to 25% for senior, executive, or specialist search assignments as agreed at the outset), subject to a minimum fee of £[Minimum Fee], plus VAT.

3.2 Invoicing and payment. We invoice on the Candidate's Commencement Date. Invoices are payable within 14 days of the invoice date.

3.3 Basis of the fee. The Fee is calculated on the Candidate's confirmed annual base salary, excluding bonus, commission, benefits in kind, or other variable pay, as set out in the Candidate's signed offer letter or contract of employment. We may ask to see written confirmation of final salary to verify the Fee.

3.4 Ownership of an Introduction. A Candidate is treated as introduced by Talent Core for 12 months from the date of Introduction. If you engage that Candidate — directly, via another agency, or in any other capacity — within that period, our standard Fee remains payable, whether or not we were involved in the eventual Engagement.

3.5 No fee if no start. If a Candidate withdraws their application or acceptance, or you withdraw the Vacancy, at any point before the Commencement Date, no Fee is payable.

3.6 Rebate / replacement guarantee. If an Introduced Candidate leaves your employment (voluntarily or otherwise) within the period below, we will either provide a free replacement search or refund a proportion of the Fee, at your election:

0–4 weeks from Commencement Date
100% refund, if no replacement accepted
4–8 weeks
50% refund
8–12 weeks
25% refund
After 12 weeks
No rebate or replacement obligation

This guarantee does not apply where the Candidate's departure results from redundancy, restructuring, a change in role materially different from the one recruited for, or breach of the employment contract by you.

4. Contract / Interim Staffing

4.1 Where we supply a temporary or interim worker for an Assignment, Talent Core acts as an Employment Business. Workers are engaged and paid through our payroll and funding arrangements; you engage Talent Core, not the worker directly, for the duration of the Assignment.

4.2 Charge rate. You will pay Talent Core's agreed charge rate for each hour or day worked, as confirmed in writing before the Assignment begins. The charge rate includes the worker's pay plus our margin and statutory on-costs.

4.3 Timesheets and invoicing. Worked time is confirmed by approved timesheet. We invoice weekly or monthly in arrears based on approved timesheets; invoices are payable within 14 days.

4.4 Extensions. An Assignment may be extended by written agreement between the Client and Talent Core; these Terms continue to apply to any extension.

4.5 Temp-to-permanent conversion. If you engage a temporary or interim worker supplied by Talent Core directly (or via another party) on a permanent basis, either during an Assignment or within 12 weeks of it ending, a conversion fee applies, calculated on the same basis as Section 3.1, less a pro-rated credit for any period already worked on Assignment, as agreed at the time.

5. Consulting and Software Solutions

5.1 Where we provide consulting or software-solutions services (rather than recruitment), the scope, deliverables, and fees are set out in a separate written proposal or statement of work agreed with you before work begins, which forms part of these Terms.

5.2 Unless otherwise agreed in that proposal, our standard structure is a one-off setup fee plus an ongoing commission or subscription share, invoiced monthly in arrears.

6. Client Obligations

6.1 You are responsible for the final decision to engage any Candidate, including verifying references, qualifications, and right-to-work status to your own satisfaction before an Engagement begins, regardless of any checks Talent Core has already carried out.

6.2 You will provide accurate and complete information about a Vacancy or Assignment, including salary or rate, location, and role requirements, and will notify us promptly of any material change.

6.3 Where a temporary or interim worker attends your premises, you are responsible for their health, safety, and working environment for the duration of the Assignment, as if they were your own employee for those purposes.

6.4 You will not solicit or accept an Introduction of the same Candidate from any other source once introduced to you by Talent Core, for the duration of the 12-month period in Section 3.4.

7. Confidentiality and Data Protection

7.1 Each party will keep confidential the other's business and commercial information shared under these Terms.

7.2 We process personal data relating to Candidates and your business contacts in accordance with our Privacy Policy, and in compliance with UK GDPR and the Data Protection Act 2018. You agree to handle any Candidate personal data we share with you (including CVs) in accordance with the same legislation, and only for the purpose of considering that Candidate for the relevant Vacancy or Assignment.

8. Liability

8.1 We take reasonable care in sourcing and presenting Candidates, but we do not warrant or guarantee a Candidate's performance, conduct, or suitability beyond the checks we've disclosed to you, and the final hiring or engagement decision remains yours.

8.2 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

8.3 Subject to clause 8.2, our total liability to you arising out of or in connection with these Terms, in any calendar year, is limited to the total Fees paid by you to us in that year.

9. Complaints Procedure

9.1 If you're unhappy with any aspect of our service, please raise it in the first instance with the consultant you've been dealing with, or by emailing admin@talentcorerecruitment.com.

9.2 We will acknowledge your complaint within 2 business days and aim to resolve it within 10 business days. If we're unable to resolve it to your satisfaction, we will explain what further steps are available to you.

10. Term and Termination

10.1 These Terms apply from the point you first instruct us and continue to apply to any Vacancy, Assignment, or Introduction already made, even if our wider working relationship ends.

10.2 Either party may end the working relationship at any time by written notice; this does not affect Fees already accrued or due under Sections 3 or 4 for Introductions made before that notice.

11. General

11.1 These Terms are the entire agreement between the parties for the services described, and supersede any prior discussion, unless varied in writing and agreed by both parties.

11.2 If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

11.3 These Terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

12. Contact Us

Talent Core Ltd
Company number: 16748421
Email: admin@talentcorerecruitment.com

Talent Core LTD
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